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Return Policy
SwiftCart ECom Return Policy: At SwiftCart ECom, we want you to shop with confidence. If you're not completely satisfied with your purchase, you may return it within [your return window] days from the delivery date. To be eligible, the item must be in its original condition, unused, and in its original packaging. Certain products, including personal care items, custom-made goods, and perishable items, may not be eligible for return.To start a return, contact our customer service at [your email/contact form] with your order number and reason for return. Once approved, we will provide return shipping instructions. Return shipping costs are the customer’s responsibility unless the return is due to an error on our part (wrong or defective item). After receiving and inspecting the returned item, we will process a refund or issue a replacement. Refunds will be credited to the original payment method within [your refund processing time] days.If the return rate exceeds 5% of total orders, we may limit future return requests. Items that do not meet the return conditions may be denied or subject to a restocking fee. If you have any questions, feel free to reach out to us at [your contact details].